Yes, the ChiliPad™ covering was designed to stretch at the same rate as the most common mattress. Heat activated visco-elastic foam will still provide the supportive benefit, but without the heat buildup.
The ChiliPad™ is SAA listed, which is an equivalent of UL testing, alternate configurations are also approved for use in Japan, Europe, and USA.
The ChiliPad™ will operate effectively with a weight range up to 225 kg per zone. With higher weight ranges the control unit may not reach the maximum temperature range from 8°C (46°F) to 48°C (118°F), but will still provide significant cooling and heating benefits.
The control unit is 30.48 cm W x 27.94 cm D x 17.78 cm H. The tubes attached to the mattress pad are 122cm in length. 122cm extension tubes are available and sold separately. The remote control takes 2 AAA batteries to operate.
The control unit will cool down to 16°C and heat to 43°C, but achieved temperature will vary depending on the environment and heat load.
The mattress pad is made from 150 thread count poly cotton material with polyester fill and medical grade silicone tubing. The silicone tubing that circulates the water was chosen because of its strength properties and durabilities. It will not be punctured by animal claws or under normal use.
The electrical cord is 2.4 meters long.
The ChiliPad™ is a great solution to cool/heat your mattress in a boat, camper or semi. It provides an energy efficient option to meet truck idling requirements.
We strongly suggest using distilled water or filtered water. Standard tap water can be used, but may increase sediment buildup.
Hydrogen peroxide can be added each time the water is refilled. We recommend using one capful of hydrogen peroxide (about 15 ml). Please leave the lid off until the it stops fizzing when you put the peroxide in the water.
The pad is Poly/Cotton fabric with a Polyester filling. The silicone tubing that circulates the water was chosen because of its strength properties and durabilities. It will not be punctured by animal claws or under normal use.
The ChiliPad™ is machine washable using a front load machine. Dry on a low heat setting. Be sure to secure the tail (tube) to the pad.
Shipping in Australia is approximately $25 per control unit and pad. Please check shipping charges by adding the item to your cart. Delivery to New Zealand is $40.
We will gladly ship internationally. International orders require an additional $200 freight charge.
The ChiliPad™ uses up to 150 watts per control at peak and about 80 watts under normal use and works with common 220V power systems.
We recommend a mattress protector be placed between the mattress and the ChiliPad™ to protect the mattress warranty. In rare cases (temperature differences of greater than 25°) the ChiliPad™ can experience some condensation near the circulation tubes.
Yes, when the power is turned on, the ChiliPad™ will return to the last set temperature.
Yes, this product is Doctor recommended to reduce the symptoms of a hot flash in both severity and duration.
Although many consumers feel the temperature problem at night has to do with their head getting too hot, the temperature build up is actually all over the body and just vented at the head area. When the whole body temperature is properly regulated, excess sweating will cease.
No, we have chosen materials to match the stretch rate of the sheets and mattress ticking used on the most popular mattresses.
It is possible to feel the circulation tubes with your fingers if you search for them, but they cannot be felt when laying on the mattress. The silicone tubing is soft enough that it allows for a comfortable sleeping surface while still allowing water to pass through the tubes.
The noise level is low. The only audible components are a fan that is similar to a desktop computer and a water pump that contributes as much noise as a small aquarium pump. The noise typically becomes part of the room’s ambient noise within two weeks, similar to an air conditioning unit.
Yes, we offer replacement pads and connection tubing. Visit our Accessories page to order extension tubes and replacement pads.
Yes, the ChiliPad™ will fit and move with an adjustable bed. We do recommend that you purchase an extension tube (one per unit) to allow enough extra length for raising the bed.
When you purchase your ChiliPad™ from Chili Technology, your satisfaction is assured by our 90 day money back guarantee. If you are not completely happy with your ChiliPad™, call or email us within 90 days of purchase from Chili Technology. We will issue a return authorization and refund your purchase price, less shipping and handling. All other products sold by Chili Technology, LLC have a 30 day satisfaction guarantee.
Email through the Contact page on this website. If you need a refund or an exchange, email us to obtain a return authorization number and shipping instructions.
Many outside factors increase the temperature of the pad on the bed, including ambient room temperature, body heat of the sleeper, the types of sheets and comforter (ChiliPad™ works best with an insulating comforter or blanket over you while you sleep), having more than one tubing extension (we recommend only one extension per unit), as well as the position of control unit and access to sufficient air flow The ChiliPad™ unit should have 0.6 meters of clearance for proper air flow on all 4 sides and the top).
Our 2 year warranty covers only the control unit.